So I had discussed the customer who scared the bajeebers out of me the other night at work, well, I got the FULL story of this woman from my manager last night at work.
Apparently Friday was not the first night that this woman had been told to leave the store after hours. A few months back, the store was closed and all customers were presumably out....until an associate walked into a fitting room and noticed feet under a door.
*knock knock* "hello? I'm sorry but the store is closed and we're going to have to ask you to take your merchandise to the registers for check out." said the associate.
WELL!!! This woman was NONE too pleased and came storming out of the dressing room dressed only in her panties. No top or bra!! She was ranting and raving that Kohls can't ask her to leave, that she's a customer and she has every right to continue her shopping. She couldn't contain her ranting in the dressing room area, she continued to march out into the store 90% naked. Luckily the store was closed and only employee's remained, but still - there are guys who work at Kohls. I guess management and security came and calmed her down and escorted her from the store.
Really? Is shopping at Kohls that important? Geeesh, sales are happening ALL the time!!
Monday, June 29, 2009
Saturday, June 27, 2009
Kohls can be scary
I worked last night until 11pm....UGH! Which means that we don't leave until 11:15-11:30. In this day and age, Kohls is no longer "allowing" customers to walk in the door at 10:55pm and expect to shop at their leisure. Kohls announces 15 min before closing that the store is closing and they should take their purchases up to the registers. Then at closing time - about 3-5 prior - an announcement is made that the store is closed and they must bring their purchases up to the registers.
Once all the customers have left the store, the POS (point-of-sale) associates are then able to do their go-backs. These are items which we've collected throughout our shift that customers no longer want when they come to check out. We must take said items and return them to the right shelves or racks throughout the store. I generally start gathering my go-backs by area within the store (mens, shoes, housewares)(womens, childrens and toys)...etc.
After all the customers had left, I was taking my go-backs to their respected places and one was a pair of shoes. So I was searching for the spot where this box came from when all of a sudden a woman said to me "I know you're closed, I'll probably just have to put these items on hold."
OMG!! She scared the living daylights out of me!! She was a customer - STILL IN THE STORE! Plus, she had a whole shopping cart full of clothes and things. It's was about 11:10 by this time too. I immediately informed my mgr that there was still a customer in the store and she promptly went over to the woman and stated that the store was closed and she'd have to leave. The woman put her items on hold and left the store about 5 min before the rest of us!!
Once all the customers have left the store, the POS (point-of-sale) associates are then able to do their go-backs. These are items which we've collected throughout our shift that customers no longer want when they come to check out. We must take said items and return them to the right shelves or racks throughout the store. I generally start gathering my go-backs by area within the store (mens, shoes, housewares)(womens, childrens and toys)...etc.
After all the customers had left, I was taking my go-backs to their respected places and one was a pair of shoes. So I was searching for the spot where this box came from when all of a sudden a woman said to me "I know you're closed, I'll probably just have to put these items on hold."
OMG!! She scared the living daylights out of me!! She was a customer - STILL IN THE STORE! Plus, she had a whole shopping cart full of clothes and things. It's was about 11:10 by this time too. I immediately informed my mgr that there was still a customer in the store and she promptly went over to the woman and stated that the store was closed and she'd have to leave. The woman put her items on hold and left the store about 5 min before the rest of us!!
Friday, June 26, 2009
What is wrong with people?
I have 2 children stories involving adults. And I ask the question "what is wrong with people?".
On Tuesday night, I was working at Kohls and suddenly a Code Yellow was called. This means that there is a lost child in the store. So the 2 mgr's on duty post themselves at each front entrance to the store, and the remaining floor staff is to start their search. I'm POS (point of sale) so I just have to stay at my register. I was ringing out a lady and one of her shirts would not scan. I tried several times and even tried manually typing in the numbers. Nothing. During this process you can hear over the walkie talkies all about this little 3yo boy missing in the store. (every staff member has a walkie, so you can clearly hear them) I also mentioned to the woman how scary it is to lose your child even for a second...etc. So, the customer CLEARLY knows that there is an emergency within the store. I cannot get her shirt to ring, so I need to wait for a mgr., but they are tied up with watching to be sure that the boy is found. The customer starts getting annoyed.
"What's the hold up?" she says. I explain that this shirt will not scan and I need to wait for a mgr, but they are busy with the missing child.
She clearly see's my mgr standing there and states to me "Can't she help?".
I say, "yes, but there is a missing child in the store and she cannot help at this moment." The woman sighs.
"Well, isn't she a manager?"
"yes, she is ma'me, but as I've said, there is a missing little boy in the store and that is much more important at this time than your shirt not ringing up." I said and then in my head prepared for a stern talking-to later by my manger for barking at a customer. Can you tell I was annoyed?
The boy was found about 30 seconds after my barking, and my mgr promptly came over and we resolved the shirt crisis. After the customer left, my mgr stated that she was happy to hear me put the woman in her place. PHEW!!! REally, lady? Was your damn shirt sooooo important at that moment and time? Geeesh!!
Story #2
Today was the annual "end of preschool picnic". We were all having a great time and had gotten through the long line to get our food (it was a potluck). D and I were sitting at a picnic table with other parents/children and the teachers were sitting at a table kitty-corner to us. In between these tables, a woman had set up camping chairs and told her "older" daughter to watch the baby - who she plopped into a camping chair. The toddler was probably 4 and the baby was probably 9-10mo - old enough to pull herself up into a stand, but not walking. Several times we reached out to "catch" the baby from tipping the chair over.
Mom returned and I resumed eating my lunch and paying attention to D and just mingling with other people. Suddenly I heard a loud gasp and a thud. The baby had tipped over in the chair and her head hit the concrete. Mom jumped up and swore (ok, it was a moment she was having) she scooped up her baby. Mrs. McCool also jumped up to help. She went over to the mom and baby and tried to help. Baby was crying hard, but still had food in her mouth, so Mrs. McCool was trying to extracate the food before the baby choked. Mom wouldn't let her help. I just sat there b/c there was nothing to do at that moment. Mrs. McCool proceded to sit down and mentioned to the other teachers that Mom really needs to get the food out of the baby's mouth before she chokes. Mom WENT OFF!!
"That's right, just sit there and talk about me instead of helping!"
Stunned, Mrs. McCool replied with "I tried to help, but you refused. I just wanted to remove the food from the baby's mouth before she choked."
"Yea right!" exclaimed the mom. "You just sat there eating your cupcake while you let my baby fall" "You saw that she was about to fall and you let it happen!"
Ummmmmm - WHAT!!?!!?? I thought. Since when is it ANYONE'S job to watch your child, especially when you didn't ask.
Knowing that she was among parents and students, Mrs. McCool excused herself from the table and apparently went off and burst into tears. Anyone who has met this teacher knows that she is extremely nice and always willing to help. For goodness sakes she's been a preschool teacher since the day of the dinosaurs - if that isn't almost saint like, I don't know what is.
Again, what is wrong with people!!??!!
On Tuesday night, I was working at Kohls and suddenly a Code Yellow was called. This means that there is a lost child in the store. So the 2 mgr's on duty post themselves at each front entrance to the store, and the remaining floor staff is to start their search. I'm POS (point of sale) so I just have to stay at my register. I was ringing out a lady and one of her shirts would not scan. I tried several times and even tried manually typing in the numbers. Nothing. During this process you can hear over the walkie talkies all about this little 3yo boy missing in the store. (every staff member has a walkie, so you can clearly hear them) I also mentioned to the woman how scary it is to lose your child even for a second...etc. So, the customer CLEARLY knows that there is an emergency within the store. I cannot get her shirt to ring, so I need to wait for a mgr., but they are tied up with watching to be sure that the boy is found. The customer starts getting annoyed.
"What's the hold up?" she says. I explain that this shirt will not scan and I need to wait for a mgr, but they are busy with the missing child.
She clearly see's my mgr standing there and states to me "Can't she help?".
I say, "yes, but there is a missing child in the store and she cannot help at this moment." The woman sighs.
"Well, isn't she a manager?"
"yes, she is ma'me, but as I've said, there is a missing little boy in the store and that is much more important at this time than your shirt not ringing up." I said and then in my head prepared for a stern talking-to later by my manger for barking at a customer. Can you tell I was annoyed?
The boy was found about 30 seconds after my barking, and my mgr promptly came over and we resolved the shirt crisis. After the customer left, my mgr stated that she was happy to hear me put the woman in her place. PHEW!!! REally, lady? Was your damn shirt sooooo important at that moment and time? Geeesh!!
Story #2
Today was the annual "end of preschool picnic". We were all having a great time and had gotten through the long line to get our food (it was a potluck). D and I were sitting at a picnic table with other parents/children and the teachers were sitting at a table kitty-corner to us. In between these tables, a woman had set up camping chairs and told her "older" daughter to watch the baby - who she plopped into a camping chair. The toddler was probably 4 and the baby was probably 9-10mo - old enough to pull herself up into a stand, but not walking. Several times we reached out to "catch" the baby from tipping the chair over.
Mom returned and I resumed eating my lunch and paying attention to D and just mingling with other people. Suddenly I heard a loud gasp and a thud. The baby had tipped over in the chair and her head hit the concrete. Mom jumped up and swore (ok, it was a moment she was having) she scooped up her baby. Mrs. McCool also jumped up to help. She went over to the mom and baby and tried to help. Baby was crying hard, but still had food in her mouth, so Mrs. McCool was trying to extracate the food before the baby choked. Mom wouldn't let her help. I just sat there b/c there was nothing to do at that moment. Mrs. McCool proceded to sit down and mentioned to the other teachers that Mom really needs to get the food out of the baby's mouth before she chokes. Mom WENT OFF!!
"That's right, just sit there and talk about me instead of helping!"
Stunned, Mrs. McCool replied with "I tried to help, but you refused. I just wanted to remove the food from the baby's mouth before she choked."
"Yea right!" exclaimed the mom. "You just sat there eating your cupcake while you let my baby fall" "You saw that she was about to fall and you let it happen!"
Ummmmmm - WHAT!!?!!?? I thought. Since when is it ANYONE'S job to watch your child, especially when you didn't ask.
Knowing that she was among parents and students, Mrs. McCool excused herself from the table and apparently went off and burst into tears. Anyone who has met this teacher knows that she is extremely nice and always willing to help. For goodness sakes she's been a preschool teacher since the day of the dinosaurs - if that isn't almost saint like, I don't know what is.
Again, what is wrong with people!!??!!
Last day of preschool
*sigh* my baby is getting bigger. Tuesday was his last day of his first year at preschool. Yes, I know there is another year, but this was his FIRST year. He went 2 days a week from September until end of June. Every day he'd bring home a paper he worked on and I saved them all. As I was picking and choosing the ones to save, it was remarkable to see the progress in his abilities through the year. Cutting with scissors in the beginning was crooked and half the picture was missing and at the end of the year he could pretty much cut on a straight line.
This is a picture of his first day of school:
Here is the "graduate".
About 64 days until school starts again. YIPPEEEE!!!
This is a picture of his first day of school:
Here is the "graduate".
About 64 days until school starts again. YIPPEEEE!!!
Monday, June 1, 2009
Movie stars aren't crazy after all
Whenever I hear about a famous person being admitted to a facility because of exhaustion, I often laugh and think...WHAT? With all of their money and free time, how does one become exhausted enough to be put in a facility?
Well, I'm probably close to that point or at least maybe I think I am. I'm so beyond tired and stressed it's not even funny. I'm totally stressed on finding a place to live. Every time I think I have a prospect, something happens and it falls through. I'm not totally destitute, there is an apartment complex I could live in, but it wouldn't be easy with the dog, but it's an option.
And then with D having his tonsils out last Friday, his entire schedule is off. He's not sleeping well, then taking long naps during the day, but waking frequently from those too. Since Thursday, I've probably haven't had a solid 3 hour stretch of sleep at a time. Last night I was asleep by 10, but woken up at 1am. Then again at 2:30 and then again at 6. UGH!! How did we do this when they were infants?
My head won't stop pounding. I can't stop thinking about all the stuff that I need to get done in the next 2 weeks!! WHICH INCLUDES SIGNING A LEASE SOMEWHERE!!!!
So, when you find me sitting in the corner rocking and sucking my thumb, you'll know that I've cracked and ship me off to the loony bin. Hey, maybe there will be a rich celebrity there who'll give me loads of cash just to be their new friend. See, I'm dreaming even when I'm awake.
Well, I'm probably close to that point or at least maybe I think I am. I'm so beyond tired and stressed it's not even funny. I'm totally stressed on finding a place to live. Every time I think I have a prospect, something happens and it falls through. I'm not totally destitute, there is an apartment complex I could live in, but it wouldn't be easy with the dog, but it's an option.
And then with D having his tonsils out last Friday, his entire schedule is off. He's not sleeping well, then taking long naps during the day, but waking frequently from those too. Since Thursday, I've probably haven't had a solid 3 hour stretch of sleep at a time. Last night I was asleep by 10, but woken up at 1am. Then again at 2:30 and then again at 6. UGH!! How did we do this when they were infants?
My head won't stop pounding. I can't stop thinking about all the stuff that I need to get done in the next 2 weeks!! WHICH INCLUDES SIGNING A LEASE SOMEWHERE!!!!
So, when you find me sitting in the corner rocking and sucking my thumb, you'll know that I've cracked and ship me off to the loony bin. Hey, maybe there will be a rich celebrity there who'll give me loads of cash just to be their new friend. See, I'm dreaming even when I'm awake.
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