Networking

I am on the hunt - the job hunt!  I'm posting my resume here on my blog for all to see.  Critique if you may, but mostly hoping that putting my resume out to as many facets as possible, someone will see it and recognize my talent for a full time position.

I'm looking for a full time position within Customer Service Management. I am also very qualified for an Executive Assistant position and have a resume for that as well. I was the first employee at Position Technologies, Inc., so I was the point-of-contact for the President/Owner of the company.
 

Highlights of Qualifications

Ø    Excellent organization, communication, and writing skills.

Ø    Sharp and creative in problem solving and needs/priority assessment.

Ø    Highly proficient with Windows, Microsoft Office, and familiar with Quickbooks

Career History

Preschool Teacher                            

2010 – present                             Mini School                                                                 Vancouver, WA

• Create monthly lesson plans
• Teach children basic skills:  fine motor, large motor, and social skills

Point of Sale                                         Kohl’s                                                                             Vancouver, WA

2009 – Present

• Cashier

 

Senior Account Manager                

2000 – 2006                                         Position Technologies, Inc. (www.positiontech.com)                  St. Charles, IL

• Managed customer support team – created training, team building, assisted with difficult customers.
• Designed and implemented customer service practices for Yahoo, Ask.com and MSN.
• Supported customer via calls and email for multiple products – Search Submit and Postion Pro.
• Trained new staff on all products within the company. 
• Sold a website optimization product, assisted customer with product usage, and maintained all accounts. 
• Managed daily office needs: reception, purchasing, administrative and HR responsibilities

Recruiter                                         

2000                                                            Randstad North America                                                      Naperville, IL

• Recruited individuals via cold calls, Internet prospecting, and referrals.
• Consulted candidates about resume, interviewing, and prospective job opportunities.
• Interviewed candidates for prospective job opportunities.

Customer Service Representative     

1997 – 2000                                         Perfect Plastic Printing                                                       St. Charles, IL

·      Managed a portfolio of 10 accounts, including 5 VIP accounts. 

·      Responsible for serving as an interface between sales, manufacturing and the customer. 

·      Gathered job-order information and assembled all elements required to enter job orders. 

·      Maintained communication with the customer, monitored job order progress and status from order initiation through delivery. 

Education

B.A., Lakeland College, Sheboygan WI